Frequently Asked Questions

FAQs: Mobile Notary, Apostille, Live Scan & Translations

Find answers to common questions about our services. Can't find what you're looking for? Call or text us anytime.


Mobile Notary

Notary FAQs

What is a mobile notary?

A mobile notary is a commissioned notary public who travels to your location—home, office, hospital, jail, or other site—to notarize documents in person.

What documents can a notary notarize?

Notaries can notarize most documents requiring a signature, including powers of attorney, trusts, wills, real estate documents, affidavits, and business contracts. Notaries cannot notarize vital records like birth or death certificates.

What ID do I need for notarization?

You must present a valid, government-issued photo ID such as a driver's license, state ID, passport, or military ID. The ID must be current and not expired.

Do you notarize at hospitals and jails?

Yes. We provide mobile notary services at hospitals, rehab facilities, nursing homes, and jails throughout Los Angeles County. Jail visits require advance coordination with the facility.

Can a notary help me fill out my documents?

No. Notaries cannot provide legal advice, prepare documents, or tell you what to write. We can only notarize documents that are already complete. Consult an attorney if you need help with document preparation.


Apostille Services

Apostille FAQs

What is an apostille?

An apostille is a certificate issued by the California Secretary of State that authenticates a document for use in countries that are part of the Hague Apostille Convention.

How long does it take to get an apostille?

Standard processing through the California Secretary of State takes 5-10 business days. We also offer same or next business day apostille service in Los Angeles for urgent requests.

What documents can be apostilled?

Common documents include birth, marriage, and death certificates, court documents, powers of attorney, corporate documents, diplomas, and transcripts. Federal documents require authentication from the U.S. Department of State.

Do I need to notarize a document before getting an apostille?

It depends on the document. Some documents (like powers of attorney) must be notarized before they can be apostilled. Vital records issued by a county or state typically do not need notarization.

What if my destination country is not part of the Hague Convention?

For non-Hague countries, your document may need embassy or consulate legalization instead of an apostille. We can help coordinate this process.


Live Scan Fingerprinting

Live Scan FAQs

What is Live Scan fingerprinting?

Live Scan is a digital fingerprinting system that electronically submits your fingerprints to the California Department of Justice (DOJ) and FBI for background checks.

What do I need to bring for Live Scan?

Bring a valid government-issued photo ID and your completed Request for Live Scan Service form, which is provided by the agency requiring your background check.

How long does Live Scan take?

The fingerprinting appointment takes about 10-15 minutes. Results are typically returned to the requesting agency within 3-7 business days, though FBI checks may take longer.

Who needs Live Scan fingerprinting?

Live Scan is commonly required for state professional licenses (healthcare, real estate, teachers), employment background checks, volunteer positions, and certain immigration or adoption processes.


Document Translations

Translation FAQs

Do you provide certified translations?

We coordinate certified document translations through a trusted ATA-level partner. Translations can be combined with notarization and apostille services when needed.

What languages do you translate?

Our translation partner handles most major languages including Spanish, Chinese, Korean, Tagalog, Vietnamese, Russian, French, German, Arabic, and many others. Contact us for specific language availability.

What documents do you translate?

Common documents include birth, marriage, and death certificates, diplomas, transcripts, immigration documents, powers of attorney, court records, and business contracts.

How long does translation take?

Turnaround depends on document length and complexity. Simple documents like birth certificates typically take 2-3 business days. Larger documents may take longer. Rush service is available for urgent requests.