SMS consent
SMS consent & review text messages
This page explains how Mobile American Notary & Apostilles requests permission to send appointment-related text messages, including a one-time review request text after your visit. It exists to satisfy carrier (A2P 10DLC) disclosure requirements so we can send SMS through our messaging provider.
How consent works
After we complete your notary, Apostille, Live Scan, or related service, we may ask for your permission to send text messages related to your appointment. These messages can include a confirmation, reminder, and a one-time text message with a link to leave a review about your experience.
We will only send a review text message if you clearly agree to receive it. We obtain consent in person during your appointment (or by toggling the SMS opt-in on the Square checkout screen when applicable) using language substantially similar to the following:
Example consent language
“Before we finish, may we send you a one-time text message in about an hour with a link to leave a review about today’s notary/Apostille service? Message and data rates may apply. Message frequency is one (1) message per appointment. Reply STOP to opt out at any time and HELP for help. Do I have your permission to receive that one-time review text at this mobile number?”
If you say yes, we record that you provided consent, including the date, time, and mobile number you provided, and then send a single review request text message after your appointment is completed.
What you can expect to receive
If you consent, you will typically receive one text message within a few hours of your appointment. The message thanks you for choosing Mobile American Notary & Apostilles and includes a link to our review page so you can share feedback about your experience. Message frequency: 1 message per appointment. We do not use this consent to send ongoing marketing campaigns or recurring promotional texts. Any future marketing messages, if offered, would require separate and explicit permission.
Opt-out and help — STOP / HELP
Providing consent is completely optional and is not required to receive services. You may decline at any time during your appointment, and we will not send a review text message.
If you consent and then change your mind after receiving a message, you can reply STOP at any time to stop receiving texts from that number, or reply HELP for additional information. Standard message and data rates may apply, depending on your wireless carrier and plan.
Privacy — your phone number
We do not sell, rent, or share your mobile number with third parties for their own marketing purposes. Your number is used only to send the text messages described on this page and to communicate about your appointment. See our Privacy Policy for full details.
Questions about SMS consent
If you have questions about how we use your phone number or how SMS consent works, please contact: